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PRIVACY POLICY

Company: Primed Mind USA (“us”, “we”, “our”)

Effective Date: October 15, 2026

Applies to: primedmind.com and the Primed Mind mobile application (collectively, the “Service”)

1. INTRODUCTION AND SCOPE

This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined herein, terms used in this Privacy Policy have the same meanings as in our Terms of Service.

This policy DOES NOT apply to information that:

  • We collect offline or on any other company apps or websites not owned or controlled by us.
  • You provide to or is collected by any third party operating independently.

2. DEFINITIONS

  • Personal Data: Data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
  • Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Cookies & Tracking Technologies: Small data files stored on a user’s device, alongside pixels, web beacons, tags, and scripts used to analyze traffic and behavior.
  • Data Controller: Primed Mind USA, located in Salt Lake City, Utah, which determines the purposes and manner in which any personal data are processed.

3. INFORMATION COLLECTION AND USE

We collect several different types of information for various purposes to provide and improve our Service:

  • Personal Data Provided Directly: Email address, name, profile pictures, survey responses, and correspondence records when you contact us.
  • Third-Party Sign-In: Profile information such as name and email address if you choose to log in through platforms like Facebook or Google.
  • Usage & Device Data: IP address, browser type, browser version, operating system, unique device identifiers, pages visited, and time spent.

Tracking Technologies, Pixels, and Automated Collection

We use cookies, web beacons, custom conversion APIs (such as the Meta Pixel and Google Consent Mode v2), and analytics tags (such as Firebase, Mixpanel, and Appsflyer) to measure performance and deliver relevant content.

  • Consent Management: Where required by law (such as in the EU/UK or under applicable state privacy frameworks), tracking pixels and marketing cookies are managed via our Consent Management Platform (CMP).
  • Global Privacy Control (GPC): We honor automated browser-based opt-out signals (GPC). If your browser transmits a GPC signal, our systems automatically suppress tracking for marketing and cross-context behavioral advertising.

4. USE OF DATA

Primed Mind USA uses collected data for the following purposes:

  • To provide, maintain, and personalize our Service and content.
  • To notify you about changes to our Service, send administrative notices, and provide customer support.
  • To deliver news, special offers, and marketing communications (where you have opted in or where permitted by law).
  • To gather analysis, monitor usage metrics, and detect, prevent, and address technical issues or fraudulent activity.

5. LEGAL BASES AND DATA TRANSFER

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you access our Service from outside the USA (including from the EU or UK), you acknowledge and consent to the transfer, processing, and storage of your data in the United States.

6. DISCLOSURE OF DATA AND LITIGATION DETERRENCE PROTECTIONS

We may disclose your Personal Data under strict legal requirements, corporate restructuring (mergers/acquisitions), or to protect our rights, property, and safety.

To protect the integrity of our platform and defend against predatory or automated legal actions (including meritless claims regarding website tracking, pixels, or session-replay tech), the following terms govern all interactions with our Service:

  • Mandatory Pre-Suit Notice and Dispute Resolution Gate: Any user, visitor, or claimant asserting a claim against Primed Mind USA relating to privacy, data tracking, analytics, or website technology must first provide written notice via certified email to support@primedmind.com containing:
    1. The exact legal and factual nature of the claim;
    2. Technical logs, HAR files, or verifiable evidence of the alleged violation; and
    3. A 30-day exclusive cure period to investigate, address, or rectify the technical configuration.

    Failure to provide this comprehensive notice prior to initiating a formal legal action or arbitration shall result in an immediate motion for dismissal, stay of proceedings, and mandatory cost-shifting requiring the claimant to pay all legal fees incurred by Primed Mind USA.

  • Anti-Fraud and Bona Fide Use Certification: By accessing our website or mobile application, you certify under penalty of perjury that your access, navigation, and use are strictly for genuine personal mental training, evaluation, or lawful consumer purposes. Accessing our sites solely for the purpose of triggering tracking scripts, manufacturing technical claims, testing compliance for third parties, or acting as an agent, investigator, or counsel for a serial-filing litigation firm constitutes a material breach of contract, fraud, and unauthorized computer access.

7. SECURITY OF DATA

We implement administrative, technical, and physical security measures designed to protect your personal information from accidental loss and unauthorized access. However, no method of transmission over the Internet or electronic storage is 100% secure; therefore, data transmission is done at your own risk.

8. YOUR RIGHTS AND CHOICES

Depending on your jurisdiction (including GDPR, CCPA/CPRA, Utah Consumer Privacy Act, and UK privacy laws), you have the right to:

  • Access, Correct, or Delete: Request a copy of or deletion of the personal data we hold about you.
  • Data Portability: Receive your data in a commonly used electronic format.
  • Opt-Out of Sales/Sharing: Users utilizing GPC or residing in privacy-regulated states may opt out of tracking for targeted advertising via our footer link (“Do Not Sell or Share My Personal Information”) or CMP settings.

To exercise these rights, contact us at support@primedmind.com.

9. THIRD-PARTY SERVICE PROVIDERS

We employ trusted third-party companies and individuals to facilitate our Service, process payments (Apple App Store, Google Play), and run analytics and marketing tools (Firebase, Mixpanel, Sentry, Appsflyer, Meta, and Twitter/X remarketing). These third parties are bound by strict contractual obligations regarding data privacy and security.

10. CHILDREN’S PRIVACY

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If we discover that such data has been collected without verification of parental consent, we will take immediate steps to delete it from our servers.

11. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the Effective Date above. You are advised to review this Privacy Policy periodically for any changes.

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